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The ALA SynthesisTM Platform* provides access to the status of your company's compliance requirements to all of the agencies listed below;


AAFES - Army & Air Force Exchange
DeCA- Defense Commissary Agency
NEXCOM - Navy Exchange
MCX - Marine Corps Exchange
CGES - Coast Guard Exchange Service
VCS - Veterans Canteen Service
AFMWR - Air Force Morale Welfare and Recreation
AMWR- Army Morale Welfare and Recreation
Department of Homeland Security
Department of Veteran Affairs
MWR Morale, Welfare, and Recreation activities

*and any agencies the Department of Defense or other governmental agencies identify as requiring certification
Please do not contact the Resale Agency(s). The role of the Resale Agency(s) is to ensure the Supplier(s) and their Contractor(s) are compliant with requirements outlined by the Department of Defense and other Federal oversight agencies.

Please review Frequently Asked Question 2 and follow the Step by Step as outlined. In the event you have any questions please reach out to Support to create a ticket. The Support Button is located bottom right of the website.

Please Create a support ticket for a quicker response. 

What is the Mission of the American Logistics Association (ALA) Synthesis™ Platform?

The mission of the American Logistics Association (ALA) Synthesis™ Platform is to ensure and safeguard the Department of Defense, the Military Resale Agencies, and the members of our Military that the suppliers and contractors are informed and comply with all Federal regulations and requirements.  

What is the ALA Synthesis Modernization Program?

The ALA Synthesis™ Modernization Program is an initiative led by the American Logistics Association (ALA) Executive Management, in collaboration with the Office of the Secretary of Defense (OSD), to establish a modernized IT foundation that supports the Department of Defense's mission and to encourage and engage small businesses.

Central to this program is the development of the ALA Synthesis™ Platform, designed to educate both new and existing suppliers and contractors about federal regulations and requirements. The platform employs a “Self-Informed Attestation” process, promoting transparency and enhancing national security. Additionally, the platform facilitates real-time data sharing with the DoD and Military Resale Agencies, ensuring compliance and collaboration.

Who will benefit from ALA’s IT Modernization Program?

The ALA IT Modernization Program benefits small businesses by providing them with a streamlined pathway to engage with the Department of Defense and Military Resale Agencies. Through the ALA Synthesis™ Platform, small businesses gain access to resources and tools to meet federal compliance requirements, fostering their participation and growth within the defense supply chain.

What are the objectives of ALA's IT Modernization Program?

The objectives of ALA's Synthesis™ IT Modernization Program are to:

  1. Establish a Modernized IT Foundation: Create a robust platform to collect, analyze, and share data under the Department of Defense's regulatory authority.
  2. Support Economic Growth: Facilitate opportunities for small businesses to engage with the defense supply chain, promoting economic development.
  3. Enhance Supply Chain Confidence: Maintain trust and reliability in the defense supply chain through improved data integrity and transparency.
  4. Strengthen National Security: Provide a secure framework for managing and analyzing critical information to support the Department of Defense's mission.
  5. Improve Data Quality: Ensure accurate, consistent, and high-quality data for regulatory and operational purposes.
  6. Enable Secure Data Sharing: Enhance the DoD’s capability to securely share information with resale agencies and regulatory partners.
  7. Enhance Analytical Tools: Develop advanced tools for better data management and decision-making within the DoD and Military Resale Agencies.

What is Self-Informed Attestation?

Self-Informed Attestation is a process designed to empower suppliers and contractors to take an active role in understanding and confirming their compliance with federal regulations and requirements. Through this method, participants independently review, verify, and attest to their adherence to the necessary standards.

In the context of the ALA Synthesis™ Platform, Self-Informed Attestation serves to:

  1. Promote Transparency: Ensures that suppliers and contractors have clear visibility into compliance expectations and requirements.
  2. Streamline Certification: Simplifies the process by allowing participants to attest to their compliance status based on the information and guidance provided.
  3. Enhance National Security: Strengthens trust in the supply chain by providing the Department of Defense and resale agencies with real-time data on compliance standings.
  4. Support Accountability: Encourages suppliers to take responsibility for staying informed and maintaining compliance with evolving regulations.

What is the function of the ALA Synthesis™ Platform?

The ALA Synthesis™ Platform functions as a centralized gateway for authorized Department of Defense (DoD) Morale, Welfare, and Recreation entities; Resale Agencies; the Department of Homeland Security; and the Department of Veterans Affairs. Its key roles include:

  1. Agency Integration: Supporting agencies such as the Defense Commissary Agency, Army and Air Force Exchange Service, Navy Exchange Service Command, Marine Corps Community Services, Coast Guard Exchange Service, and Veterans Canteen Service.
  2. Data Access: Providing these agencies with streamlined access to data collected through the platform, enabling oversight, compliance verification, and informed decision-making.
  3. Compliance Management: Serving as a tool for ensuring suppliers and contractors meet regulatory requirements, fostering transparency, and strengthening national security.
  4. Centralized Collaboration: Acting as a unified point for all participating agencies to access, share, and manage critical compliance information in real time.

This platform enhances operational efficiency and reinforces trust and accountability across all participating organizations.

What is ALA Synthesis™ Query?

The ALA Synthesis™ Query is a search feature within the ALA Synthesis™ Platform that allows authorized users to look up a supplier or contractor using their DUNS (Data Universal Numbering System)number or a unique identifier. This query is used to:

  1. Verify History: Check if the supplier or contractor has previously engaged in contracts with Resale Agencies.
  2. Facilitate Future Engagements: Ensure the unique ID or DUNS number is valid and ready for use in upcoming contracts.
  3. Support Compliance Tracking: Provide visibility into the compliance status of suppliers and contractors.

This feature streamlines the process of identifying and verifying participants within the Resale Agency network.

How is the ALA Synthesis™ Platform Program governed?

The ALA Synthesis™ Platform Program is governed through a structured model endorsed by the Office of the Secretary of Defense (OSD) Resale Board. Key elements of its governance include:

  1. Department Priority: Recognized as a priority initiative by the OSD due to its impact on multiple stakeholders responsible for federal requirements and statutes.
  2. Oversight and Structure: The governance model provides a clear framework for program management, ensuring alignment with federal mandates and objectives.
  3. Support for Small Businesses: Encourages participation and engagement from small businesses, fostering their integration into the defense supply chain.
  4. Compliance Management: Facilitates adherence to compliance requirements for both new and existing suppliers and contractors, ensuring regulatory consistency.

This governance approach balances accountability, stakeholder collaboration, and operational efficiency to support the platform’s mission.

Who's working with ALA Synthesis™ Platform on its IT Modernization Program?

The ALA Synthesis™ Platform IT Modernization Program involves collaboration between multiple stakeholders, including:

  1. OSD Members and Supplier Groups: Representatives from the Office of the Secretary of Defense and supplier organizations actively contribute to developing and implementing the compliance platform.
  2. Technology Solutions and Services Support Group: This group consists of ALA business representatives who:
    • Define enterprise capabilities and system requirements.
    • Contribute to the platform's design.
    • Participate in government acceptance testing to ensure the platform meets operational and regulatory needs.
  3. Data Management Council (DMC): Comprising members of the Office of the Secretary of Defense and their regulatory representatives, the DMC:
    • Reviews the IT Modernization Program.
    • Provides oversight to ensure the platform aligns with compliance and regulatory objectives.

This collaborative approach ensures the platform meets the needs of all stakeholders while supporting small business participation and compliance requirements.


Here’s a step-by-step guide for Suppliers and Contractors to register and access the ALA Synthesis™ Platform:

Step-by-Step Registration and Access Process:

1.    Visit the Support Link: Go to the following link to begin the registration process:
https://ala-compliance.rergrp.com/support

2.    Identify Your Company: Select whether your company is a Supplier or Contractor.

3.    Provide Your Email Address: Enter your email address, and you will receive a code to create your account password.

4.    Create a Password: Use the code provided to create a password for your account.

5.    Complete the Registration Template: Once you log in, you will be directed to a template where you need to register yourself and your company.

6.    Queue for Payment: After completing the registration, your account will be queued for payment.

7.    Payment Methods: You can pay using Credit Cards or Debit Cards as an acceptable form of payment.

8.    Redirect to the Compliance Platform: Once your payment is successfully processed, you will be redirected to the ALA Synthesis™ Platform, where you can begin accessing compliance requirements.

9.    Secured Access and Identification:

o   The ALA Synthesis™ Platform provides secured access for Resale Agencies and the Department of Defense to view your company’s compliance status.

o   Your company will be identified by your DUNS number.

By following these steps, you can successfully register and start the process of ensuring your company is compliant and certified through the platform.

If you need any assistance or encounter any issues during the process, feel free to reach out to Support!

The ALA Synthesis™ Platform is a comprehensive platform designed to help suppliers and contractors comply with federal and executive order mandates when working with resale agencies and the Department of Defense. Below outlines a summary of the key points:

1.    Compliance Requirements: The platform contains Sections that detail the specific compliance requirements suppliers and contractors must meet to do business with resale agencies, which may include agencies within the Department of Defense.

2.    Completion Process: Once a Section is completed successfully, a QR code will be generated, along with an official certificate indicating compliance.

3.    Visibility of Completion: Once a Section is completed, the information is immediately made available to all relevant resale agencies and the Department of Defense.

This setup seems designed to streamline the verification process, ensure accountability, and provide transparent compliance tracking for all involved parties. Would you like further clarification on how to navigate or use the platform, or perhaps assistance with another related topic? If so, please visit our support link at the bottom right of the screen.

In the ALA Synthesis™ Platform, if you complete a Section but are found to be non-compliant, the system provides a Status update that highlights the issues and lists all of the Compliance Tests you’ve taken. Here’s how the process works:

Steps if Non-Compliance is Detected:

1.    Status Notification:

o   After submitting a Section, if you're not in compliance, the system will flag this and display the Status of each Compliance Test. You will be able to see specifically where your submission failed to meet the required standards.

2.    Identifying the Issues:

o   The platform will prompt you to identify the specific issues or areas where your company did not meet the compliance requirements. This step allows you to understand exactly where corrections are needed.

3.    Correcting the Issues:

o   Once you have identified and addressed the issues causing non-compliance, you will need to make the necessary corrections. This could involve adjusting your internal processes, documentation, or other compliance measures.

4.    Retaking the Section:

o   After making the required corrections, you will be asked to retake the Compliance Section. You can retake it as many times as needed until you successfully meet all of the compliance requirements.

5.    Successful Completion:

o   Once you’ve met all the compliance requirements, the platform will indicate that you have successfully completed the Section and provide a certification of compliance.

Key Takeaways:

  • Transparency: The system clearly indicates when you are non-compliant and provides links addressing the requirements.
  • Flexibility: You can retake the section as many times as necessary to ensure compliance.
  • Continuous Improvement: The process ensures that companies are fully compliant before certification, helping to improve processes where needed.

This approach ensures that you can confidently address and correct any compliance gaps before finalizing the certification process. If you need assistance with understanding the compliance tests or how to retake a section, feel free to visit support!

One of the benefits that of the ALA Synthesis ™ Platform is you are part of the American Logistics Association infrastructure that provides real-time information and monitoring of the DoD requirements for Compliance.  You and your company will be notified of any changes to existing compliance requirements or new requirements that may necessitate an update to your Certification.

How Notifications Work:

·        Email Notification: The ALA Synthesis™ Platform will send you an email notification detailing the changes and the timeline for updating your Certification. This ensures you're informed about any new compliance requirements in a timely manner.

·        Platform Access: Once you log into the ALA Synthesis™ Platform, the system will automatically guide you to the relevant Section(s) that require updates or to any new requirements that need to be addressed for your Certification.

Process Overview:

1.    Email Alert: You receive an email with detailed information about the required changes or updates to your Certification.

2.    Log In and Seamless Navigation: Upon logging into the platform, you are directly taken to the Section(s) that need updating or where new compliance requirements are now applicable.

3.    Update Your Certification: The platform makes it easy to complete any necessary updates, helping ensure that your Certification remains up-to-date and compliant with the latest requirements.

This streamlined approach makes it easy for companies to stay compliant and promptly address any necessary updates to their Certification without navigating complex steps.

If you have further questions on how to handle these updates or need assistance with the platform, please visit support!

The Informed Self-Attestation process on the ALA Synthesis™ Platform is a critical step for suppliers and contractors to confirm their compliance with required standards before they can proceed with each section of the platform. Here's a breakdown of the concept and its role in the platform:

Key Points about Informed Self-Attestation:

1.    What it is:

o   Informed Self-Attestation is when an individual or organization voluntarily declares they have met specific standards or compliance requirements. This declaration is made without external verification at the time, meaning the person or organization is responsible for ensuring their own compliance.

2.    How it works in the platform:

o   Before accessing each compliance section, users are required to check a box agreeing to the Terms & Conditions. This indicates their acknowledgment of the requirements and their commitment to meeting them.

3.    Why it's used:

o   It offers a cost-effective and efficient way for organizations to certify that they comply with standards without the need for external verification at the time of submission.

Benefits of Informed Self-Attestation:

  • Efficiency: It allows for faster processing and compliance certification.
  • Accountability: The organization or individual is responsible for ensuring they meet the requirements, which encourages thoroughness and self-monitoring.
  • Cost-Effectiveness: Reduces the need for external audits or verifications, which can be time-consuming and costly.

If you would like to explore more details on how to complete the attestation process or any other specific aspects, please visit support!

If you forget your password, you can easily do so by following these steps:

Steps to Reset Your Password:

1.    Go to the Homepage: Visit the ALA Synthesis™ Platform login page at https://ala-compliance.rergrp.com/login.

2.    Enter Your Email: On the sign-in page, enter the email address associated with your account.

3.    Click on Forgot Password: Once you've entered your email, click on the Forgot Password link.

4.    Receive a Reset Link: You will receive an email with a link to reset your password. Follow the instructions in the email to create a new password.

This process is designed to quickly get you back into the system, for your own password recovery.

Let us know if you encounter any issues or have further questions about logging in by visiting Support!


Steps for Setting Up a New Representative:

1.    Contact Support: You will need to go to the Support section of the platform and request assistance with setting up the new representative.

2.    Assistance from a Representative: A Support representative will guide you through the process of updating the account. They will ensure that the email address associated with the replacement’s account is correctly entered and that the new representative is set up with the proper access.

3.    Verification for Protection: This process is designed to protect your company, ensuring that only authorized individuals are granted access to sensitive compliance requirements.

4.    Quick Onboarding: The Support team will help quickly get the new representative onboarded and into the system, so they can oversee the compliance process seamlessly.

Key Benefits:

Secure Transition: Ensures that only the right person has access to your company’s compliance information.

Personalized Assistance: You’ll receive direct support to guide you through the transition and ensure everything is set up properly.

By contacting Support for this process, your company’s compliance management will remain secure, and the new representative will be properly onboarded without any issues. If you have any other questions, please reach out to Support!

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